A short intro from Federico.
What actually happens.
Every client goes through the same five phases. The pace and scope vary. The process does not.
Discover
We start with a free 30-minute diagnostic call. No pitch, no deck. We ask three questions: Where are you now? Where do you want to go? What is in the way? That is enough to know if we can help.
Design
If there is a fit, we run a Deserve to Grow. Its first call, on scope, picks which of the six territories matter: business direction, brand and offer, customer experience, growth and communication, operations and information, and digital and technology. From that we build a roadmap that is specific to your business, not a template.
Deploy
We execute. Campaigns, content, websites, systems. We build and manage the execution layer so strategy does not stay on a slide deck. You get a dedicated team that moves with you.
Optimize
We track, report, and improve. Every month you get a clear report on what moved, what did not, and what we are adjusting. No vanity metrics. No noise. Just what matters for your business.
Grow
The work compounds. Clients who stay with PVG for 12 months see their brand, their team, and their systems working together. That is when growth stops being a project and becomes a way of operating.
What we need from you.
Great work requires great collaboration. Here is what helps us hit the ground running from day one.
A clear goal (or a clear problem)
Knowing what you want to change, fix or achieve is enough to start. We sharpen it with you from there.
Brand assets and access
Logos, brand guidelines, existing content, social media credentials, and website access. The faster we have these, the faster we move.
Photo and video material
Real photos and videos of your product, team, or space make a significant difference in the quality of the content we produce. We will tell you exactly what we need.
A point of contact and a review window
We deliver content calendars for your review and approval before anything goes live. A dedicated person on your side and a 48-hour review window keeps everything on schedule.
Key dates and business context
Promotions, launches, events, seasonal moments, and anything that affects your business calendar. The more context we have, the more relevant the content.
Openness to the process
We work best with clients who trust the process and give honest feedback. We are not order-takers. We are partners. That requires a two-way conversation.
Before you reach out.
Do I need a big budget to work with PVG?
No. We work with businesses at different stages and with different budgets. The diagnostic call is free. From there, we recommend what makes sense for your situation, not what maximizes our invoice.
How long does it take to see results?
It depends on what we are working on. A campaign can show results in weeks. A brand repositioning takes months. We set realistic expectations from day one and track progress every month.
Can I work with PVG if I am not based in Costa Rica?
Yes. We serve clients in Costa Rica, the United States, Panama, the Caribbean, and the United Kingdom. We work remotely with the same level of engagement as in-person.
What makes PVG different?
We think like founders because we are founders. We do not hand you a deck and disappear. We have a structured methodology, a team that executes, and clients who stay because the work compounds.
