Privacy Policy

We collect information you provide directly when you:

• Fill out our contact or inquiry forms (name, email, company, message)
• Subscribe to our newsletter (email address)
• Purchase a service (billing information processed by the bank or payment processor that handles the charge)
• Use our AI diagnostic tools (business information you input)
• Apply to a job opening (contact details and your CV)
• Use the client portal (project and business data)

• To respond to your inquiries and provide requested services
• To process payments securely through our payment partners
• To send newsletters and marketing communications (with your consent)
• To understand how the site is used via Google Analytics 4, only if you accept analytics cookies
• To deliver reports and insights through the client portal

We implement industry-standard security measures to protect your data:

• All data transmitted via HTTPS encryption
• Payment information is never stored on our servers: it is processed by the bank or payment processor that handles the charge
• Form submissions are stored in Supabase (servers in the us-east-1 region, United States)
• Access to client data is restricted to authorized team members only
• Regular security audits and monitoring

We use the following third-party services that may process your data:

• Google Analytics 4: Site usage measurement. It only loads if you accept analytics cookies in the banner
• Meta Pixel (Facebook/Instagram): Ad campaign measurement. It only loads if you accept marketing cookies in the banner
• Bank or payment processor: Processes card payments. We do not store card data
• Supabase: Storage of form submissions (us-east-1 region, United States)
• Resend: Transactional email delivery (confirmations and notifications), once we enable it

Each service operates under its own privacy policy. We encourage you to review their respective policies.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw your cookie or marketing consent at any time (reopen the cookie preferences from the footer)
• Unsubscribe from our newsletter via the link in any email

For any questions about this privacy policy or to exercise your rights, contact us at:

hola@puravidagrowth.com

Pura Vida Growth · San José, Costa Rica